Comments on: Google Apps: This Is Why Big Companies Won’t Use It? http://boredandblogging.com/2007/02/22/google-apps-this-is-why-big-companies-wont-use-it/ absolutely nuthin' useful... Tue, 06 Jan 2009 20:35:25 +0000 http://wordpress.org/?v=2.7 hourly 1 By: Kaya http://boredandblogging.com/2007/02/22/google-apps-this-is-why-big-companies-wont-use-it/comment-page-1/#comment-1626 Kaya Fri, 28 Dec 2007 05:34:13 +0000 http://boredandblogging.com/?p=58#comment-1626 Am I missing something? Where do these illusions of privacy come from? I like this question, I feel I have more privacy at a retsroom in the football stadium than the internet. Kaya Am I missing something? Where do these illusions of privacy come from?

I like this question, I feel I have more privacy at a retsroom in the football stadium than the internet.

Kaya

]]> By: Byron Miller http://boredandblogging.com/2007/02/22/google-apps-this-is-why-big-companies-wont-use-it/comment-page-1/#comment-58 Byron Miller Thu, 22 Feb 2007 23:28:19 +0000 http://boredandblogging.com/?p=58#comment-58 Aside from your obvious hatred of anything that isn't google you are terribly wrong in your accusations and understandings of the services and how businesses use email. Privacy isn't just about "privacy" as you see it - its about accountability, protection of data, controls, access, restrictions and knowledge. As far as i can tell there is no auditing, tracking, labeling, management of emails. Users could email away corporate documents and no one would know. That is standard functionality in exchange that you so easily discredit. Email isn't "pop" or "imap" its a way to communicate and businesses need "laws" around that. Generalizing everything doesn't solve the debate either. There are businesses that don't care and would be more than happy to use "google office", but don't think for a second one would trade in an exchange environment for something that offers them less features. Not to mention google is notoriously terrible at "human" support - everything is handled by automation. Email is a "personal" experience and if my clients have problems with email they get a real person talk to. Google is saying they will have a real support staff but i just don't buy it being a google customer on adwords for years and that "live support staff" that won't bother unless your spending 200k a year. What happens when someone deletes an email? will google recover it? is there an admin interface over the entire email store so IT can manage accoutns, view messages, set up rules, policies, forwarders and such? A perfect example of privacy is if someone gets terminated, forwards off a bunch of proprietary business info, deletes all there emails and logs off - what is googles stance on that? My "outsourced email provider" for damn sure would be responsible/liable but google doesn't have to operate like that because according to you "google does no harm". Visibility, accountability, control, restrictions, process, IT management, IT Governance and policy. None of which google affords you are all critical components that exchange, notes and other business messaging systems offer. POP3/IMAP is not "business" email my friend. Aside from your obvious hatred of anything that isn’t google you are terribly wrong in your accusations and understandings of the services and how businesses use email.

Privacy isn’t just about “privacy” as you see it - its about accountability, protection of data, controls, access, restrictions and knowledge. As far as i can tell there is no auditing, tracking, labeling, management of emails. Users could email away corporate documents and no one would know. That is standard functionality in exchange that you so easily discredit.

Email isn’t “pop” or “imap” its a way to communicate and businesses need “laws” around that.

Generalizing everything doesn’t solve the debate either. There are businesses that don’t care and would be more than happy to use “google office”, but don’t think for a second one would trade in an exchange environment for something that offers them less features.

Not to mention google is notoriously terrible at “human” support - everything is handled by automation. Email is a “personal” experience and if my clients have problems with email they get a real person talk to. Google is saying they will have a real support staff but i just don’t buy it being a google customer on adwords for years and that “live support staff” that won’t bother unless your spending 200k a year.

What happens when someone deletes an email? will google recover it? is there an admin interface over the entire email store so IT can manage accoutns, view messages, set up rules, policies, forwarders and such?

A perfect example of privacy is if someone gets terminated, forwards off a bunch of proprietary business info, deletes all there emails and logs off - what is googles stance on that? My “outsourced email provider” for damn sure would be responsible/liable but google doesn’t have to operate like that because according to you “google does no harm”.

Visibility, accountability, control, restrictions, process, IT management, IT Governance and policy. None of which google affords you are all critical components that exchange, notes and other business messaging systems offer. POP3/IMAP is not “business” email my friend.

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